Last updated: September 25, 2026
Master Limo (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect through masterlimo.ca and when you book with us, how we use it, and the choices you have. We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
- Contact and booking details you give us through our quote and contact forms, by phone or by email, such as your name, phone number, email address, pickup and drop-off addresses, travel dates, flight details and number of passengers.
- Payment information needed to confirm a reservation. Card payments are handled by our payment provider and we do not store full card numbers on this website.
- Website usage data collected automatically through cookies and analytics tools, such as pages visited, device and browser type, and approximate location.
How We Use Your Information
- To respond to enquiries and prepare quotes.
- To schedule, confirm and carry out your transportation, including sharing pickup details with your assigned chauffeur.
- To contact you about your booking, changes or delays.
- To process payments and keep business records.
- To improve our website and services.
We do not sell your personal information.
Cookies and Analytics
Our website uses cookies and similar technologies, including Google Tag Manager and related Google services, to understand how visitors use the site. You can block or delete cookies in your browser settings; some parts of the site may not work as intended if you do.
Sharing Your Information
We share personal information only when needed to provide our services, for example with our chauffeurs, payment processors, website hosting and email providers, or when required by law. These parties may only use the information for the purpose it was shared.
How Long We Keep It
We keep personal information only as long as needed for the purposes above, including legal, accounting and tax requirements, and then securely delete it.
Security
We use reasonable technical and organisational safeguards to protect your information. No method of transmission over the internet is completely secure, but we work to protect your data.
Your Rights
You may ask to access or correct the personal information we hold about you, or withdraw your consent to its use, subject to legal and contractual limits. To make a request, contact us using the details below.
Contact Us
Master Limo
Newmarket, ON L3X 2P3
Phone: (289) 338-7642
Email: info@masterlimo.ca
We may update this policy from time to time. The latest version will always be posted on this page.